We strive to process and ship orders promptly within 72 hours of placement. Once your order has been dispatched, you will receive an email notification containing tracking information. 

Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.

We offer a 30-day return period, starting from the day your order is received. During this time, you may return your item(s) without needing to provide a reason. However, returns must be initiated and shipped back within this 30-day window.

Return Conditions

• Items must be unworn, unused, and in original condition, with all original tags still attached.
• A receipt or proof of purchase is required for all returns.
• Please contact us before returning any item to initiate the return or exchange process.
• Returns sent without prior contact will not be accepted.
• To begin your return, email us through the CONTACT menu and include "RETURN" in the subject line, along with your Order #.
• Please attach a clear photo of the item you wish to return in your email. This helps us verify the condition and speed up the return approval process.
• Once the return has been shipped,please send us the tracking number. This allows us to monitor the return and ensures smooth and timely processing of your refund.
• Ensure your order number is included when requesting a return to allow smooth handling.
• Once the item is received and inspected, eligible refunds will be processed within 48 hours.

Important Notes

• Return shipping costs are not covered by us.
• We only provide free shipping on original orders, not for returns.
• All return shipments must include tracking. Customers are responsible for sending us the tracking details once the package has been dispatched.
• We are not responsible for lost or undelivered return packages. A tracked shipping method is strongly recommended.

Standard delivery times vary from 7 to 14 days.

FREE SHIPPING ON ALL ORDERS - LIMITED TIME OFFER!

Standard shipping 

FREE - 7-14 business days

Fast and Insured Shipping

£2.95 - 7-11 business days

We would be grateful if you could contact us immediately at the contact email address at the bottom of the site so that you can modify your order in time. If the package has already been shipped, unfortunately we will not be able to make any changes. If the product is returned, we will contact you to decide what to do next. Please note that shipping costs will not be refunded.

We offer a detailed size guide for each product on its page.

Most of our products are machine washable. However, for best results and to ensure longevity, we recommend checking the care label inside the garment for specific washing instructions.

If a product is out of stock, you can contact our support team. We will notify you via email as soon as the item is back in stock.

We strive to process and ship orders promptly within 72 hours of placement. Once your order has been dispatched, you will receive an email notification containing tracking information. 

Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.

Standard delivery times vary from 7 to 14 days.

FREE SHIPPING ON ALL ORDERS - LIMITED TIME OFFER!

Standard shipping 

FREE - 7-14 business days

Fast and Insured Shipping

£2.95 - 7-11 business days

Fast and insured shipping ensures your package arrives swiftly and securely. 

With our expedited shipping options, your order is prioritized for quick delivery, while comprehensive insurance coverage provides peace of mind against loss or damage during transit. Shop with confidence knowing that your items will reach you promptly and safely.

f you've checked your spam folder, waited for some time, and verified your email address but still haven't received an order confirmation, reach out to our customer support team. Provide them with your order details, including your full name and order number, and they'll assist you in verifying your order status and resend the confirmation email if necessary.

We understand that circumstances may change, but our commitment to quick processing means we're already working diligently to prepare your order for shipment as soon as it's received. Therefore, we kindly ask our customers to double-check their orders before finalizing payment.

If you have any questions or concerns regarding your order, please don't hesitate to contact our customer support team. We're here to assist you in any way we can within the constraints of our rapid processing system.

If the items) are not to your liking you can always return them within 30 days.

We would be grateful if you could contact us immediately at the contact email address at the bottom of the site so that you can modify your order in time. If the package has already been shipped, unfortunately we will not be able to make any changes. If the product is returned, we will contact you to decide what to do next. Please note that shipping costs will not be refunded.